Accurate Termite & Pest Control in Laurel, DE Open now

Reviews about Accurate Termite & Pest Control

• ★ ☆ ☆ ☆ ☆

  July 12, 2019, by Steve Clayton
  Terrible experience, and would warn others to steer clear. Hired Accurate to do some extensive crawlspace work (vapor barrier, dehumidifier, sump pump, and insulation) at our vacation home, where we do not live full-time to supervise. Initial estimate and interaction was great. I was told the job would take 3 days to complete. After the 3rd day, I called to ask if the job was finished. I was told yes, and received the invoice in the mail two days later. Turns out, they had only dropped off a few materials at the house and hadn't even started. After continually harassing the project manager, the work was finally done 6 WEEKS later. I called the general manager to express my frustration, and he refused to accept any responsibility. He told me I was lying about the original quote of 3 days. He did not accept any responsibility for his subcontractors who failed to show up and complete the job. He couldn't have cared less about the portion of the job that was done unsatisfactorily, and had to be re-done at my insistence. I would never, ever recommend Accurate and will certainly never hire them again. Avoid at all costs!